Mail processing delays in US.

Incident Report for Inky

Resolved

This incident has been resolved.

Posted Dec 08, 2025 - 13:32 UTC

Identified

Processing has returned to normal speeds and deferred messages are being processed normally

Posted Dec 05, 2025 - 17:30 UTC

Investigating

Inky services had a mail processing delay from 11:15 to 12:00 on 12/5. An internal update failed and resulted in a slow down in mail processing. The result being that messages sent from 11:15 to approximately 12:00 ET on 12/5 may have experienced delivery delays during that period of time.

Posted Dec 05, 2025 - 17:27 UTC

This incident affected: Email Processing (Inky Region 1 - Southeast US, Inky Region 2 - Eastern US, Inky Region 3 - Northwest US).