Inky Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Email Processing Operational

Inky Region 1 Operational

Inky Region 2 Operational

Inky Region 3 Operational

Inky EU Operational

Link Rewriting service Operational

Dashboard Services Operational

90 days ago

100.0 % uptime

Today

Dashboard Services US Operational

Dashboard Services EU Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 15, 2022

No incidents reported today.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

Office 365 outbound mail problems

Postmortem - Read details
Aug 12, 22:03 UTC

Resolved - Mailflow has returned to normal.
Aug 12, 22:02 UTC

Update - We continue to see the reduction of errors that signify Office 365 customers are no longer having issues sending emails. We are still moving forward with our implementation of a fix that will prevent a reoccurrence of this issue should a similar event occur with Microsoft again.
Aug 12, 14:30 UTC

Monitoring - We are seeing a decline in errors related to sending email. We are continuing to investigate the issue with Microsoft while also continuing work on our solution that would prevent a similar incident from happening again in the future.

Of course please let us know by contacting Inky Support if you are still experiencing any trouble with sending email.
Aug 11, 12:40 UTC

Update - Continuing to test the fix and how it will impact all our customers.

Contact Inky Support if you are having any issues with outgoing mail.
Aug 10, 19:17 UTC

Update - We are finishing up the testing this morning on the fix.

Please continue to reach out to Inky Support if you are still having issues sending emails.
Aug 10, 12:16 UTC

Update - Our engineers are continuing to test the fix.

If you are still having an issue with sending email, please reach out to Inky Support.
Aug 9, 20:23 UTC

Update - We are continuing to test the fix to restore full functionality to our affected customers.

As always, please do not hesitate to reach out to Inky Support if you are having issues with sending and outgoing email.
Aug 9, 18:29 UTC

Update - Testing still proceeds on the fix for the outbound issue.

Make sure you reach out to Inky Support if you are having any issues with sending mail.
Aug 9, 17:09 UTC

Update - We are continuing to test the fix to correct the outbound issue.

As always, please do not hesitate to reach out to Inky Support if you are having issues with sending and outgoing email.
Aug 9, 16:19 UTC

Identified - We have isolated the issue and a fix is currently being developed and tested. We will continue to post updates here as we have them.

Do not hesitate to reach out to Inky Support if you are having issues with sending and outgoing email.
Aug 9, 15:09 UTC

Update - We are continuing to investigate solutions to this issue affecting a small number of Office 365 customers. If you have any issues with outbound emails, please contact Inky Support.

Please Subscribe to Updates on the top right to be notified immediately of updates as we continue to investigate this issue.
Aug 9, 14:12 UTC

Investigating - Inky is investigating an issue affecting a small number of Office 365 customers affecting outbound mail flow. If you have any issues with outbound emails please contact Inky support.
Aug 8, 16:12 UTC

Aug 11, 2022

Aug 10, 2022

Aug 9, 2022

Aug 8, 2022

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

Dashboard authentication failures

Resolved - Inky authentication hosts had a routing error that resulted in customers being unable to access the dashboard for several hours. Inky engineers identified and corrected the routing error restoring service on Aug 03 11:30GMT
Aug 3, 01:30 UTC

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

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