All Systems Operational
Email Processing Operational
Inky Region 1 - Southeast US ? Operational
Inky Region 2 - Eastern US ? Operational
Inky Region 3 - Northwest US ? Operational
Inky EU ? Operational
Link Rewriting service ? Operational
Dashboard Services Operational
90 days ago
100.0 % uptime
Today
Dashboard Services US ? Operational
Dashboard Services EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 21, 2024

No incidents reported today.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024

No incidents reported.

Feb 7, 2024
Resolved - Not seeing any reoccurrence of the errors we were seeing with Microsoft. Delivery has been steady throughout the day without issue. Closing out this incident.
Feb 7, 20:45 UTC
Update - Stability has continued from Microsoft since the errors stopped yesterday. Out of an abundance of caution, we are continuing to monitor throughout the day.

We do feel that any team that had disabled the IPW Outbound transport rule should re-enable the rule to resume the Banner Stripping and Outbound Protection features of INKY.

Feb 7, 14:34 UTC
Update - We will continue to closely monitor the errors from Microsoft servers throughout the day while we seek an explanation from them for the connection issues they were experiencing.
Feb 7, 12:07 UTC
Monitoring - Error rates have returned to normal. We continue to seek an update from Microsoft on what led to the increase in connection failures from the Exchange Online system.
Feb 6, 23:13 UTC
Update - We have reached out to Microsoft to attempt to determine what is causing what appears to be an issue affecting mail sending from Office 365. Multiple services outside Inky appear to be affected by connection problems from Office 365 that are resulting in delays of message sending
Feb 6, 22:31 UTC
Update - We are continuing to investigate the issue.

If you are impacted by the delay, you can disable the IPW Outbound Rule (the Priority 0 Rule) in your transport rules to bypass Inky for the outbound emails.

Feb 6, 21:45 UTC
Investigating - Currently investigating processing delays impacting Outbound Mail protection and Internal Mail Protection
Feb 6, 19:39 UTC