Resolved -
Google has reported that email functionality has been restored and this issue has been resolved. Internal monitoring is showing INKY traffic has returned to normal.
Apr 8, 23:02 UTC
Identified -
The issue has been identified by our dev team and is due to an issue with Google Workspace. You can view their status page here:
https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT
Inky's service is dependent on Google Workspace's ability to send emails and will be dependent on Google Workspace restoring service. We will provide another update as we have more information or Google Workspace restores email functionality.
Apr 8, 18:42 UTC
Update -
We are continuing to investigate and will provide another update as soon as we have more information to provide.
Apr 8, 17:50 UTC
Investigating -
We are aware of a problem where Google Workspace Inky partners' emails are not being sent or received, intermittently.
The Kaseya R&D Team is currently investigating this issue.
Apr 8, 16:03 UTC