Seeing some delay with delivery tied to some O365 Email

Incident Report for Inky

Resolved

We have not seen a reoccurrence of this issue it appears that the external issue to Inky has been resolved.

Posted Aug 14, 2025 - 14:47 UTC

Monitoring

Inky is continuing to monitor for any further signs of Microsoft connection difficulties. We are seeking a response from Microsoft on the cause of the issues that appear to have been isolated to either a single Microsoft region or server.

Posted Aug 13, 2025 - 12:24 UTC

Update

Inky continues to investigate the issue with email delays

Posted Aug 12, 2025 - 18:05 UTC

Investigating

We are currently investigating the cause of deferrals we are seeing with some email from O365 causing a delay in the delivery of email.

Posted Aug 12, 2025 - 15:02 UTC

This incident affected: EMail Service (Office 365).